{"id":40,"date":"2021-01-07T14:34:05","date_gmt":"2021-01-07T09:34:05","guid":{"rendered":"https:\/\/gruposrm.com\/web\/?page_id=40"},"modified":"2026-01-26T17:15:11","modified_gmt":"2026-01-26T12:15:11","slug":"datos-de-contacto-ubicacion-horario-laboral","status":"publish","type":"page","link":"https:\/\/gruposrm.com\/web\/inicio\/datos-de-contacto-ubicacion-horario-laboral\/","title":{"rendered":"Contacto"},"content":{"rendered":"

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P\u00c1GINA DE INFORMACI\u00d3N DE CONTACTO CON:
GRUPO SRM, SUS EMPRESAS Y SUS MARCAS<\/strong><\/span><\/h3>\n

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Por favor <\/strong>ten en cuenta<\/strong> nuestro horario<\/strong>\u00a0<\/span><\/em>y calendario laboral<\/strong><\/span>:<\/span><\/strong><\/h3>\n

Nuestra operaci\u00f3n se realiza desde Cota, Cundinamarca, Colombia<\/em> y desde aqu\u00ed atendemos a m\u00e1s de 20 pa\u00edses.
Debes tener en cuenta el tiempo horario y calendario nacional que aplica para Colombia.<\/strong><\/span><\/h3>\n

<\/span><\/strong><\/p>\n

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Fechas NO laborales:
<\/strong><\/span>Adem\u00e1s de los s\u00e1bados y domingos…
D\u00edas festivos en Colombia.<\/strong>
Semana Santa.<\/strong> Puede ser en marzo o abril, depender\u00e1 de la programaci\u00f3n en el calendario.
Temporada vacacional:<\/strong> Diciembre 20 a Enero 15 (incluido).
Se inicia el 16 de enero o el primer d\u00eda h\u00e1bil despues del 15.<\/p>\n

Nota importante:<\/strong> <\/em>Durante las fechas<\/span><\/strong> NO laborales
<\/strong><\/span>NO prestamos atenci\u00f3n al p\u00fablico por ninguno de nuestros canales (e-mail, tel\u00e9fono, whatsApp, etc), ni servicio de manufactura, \u00a0producci\u00f3n, alistamiento, env\u00edos o entregas, tampoco hay servicios administrativos (facturaci\u00f3n, pagos, servicio postventa, etc).<\/p>\n

SOLO quedar\u00e1 habilitada nuestra tienda virtual, para \u00f3rdenes y pedidos, pero \u00e9stos s\u00f3lo ser\u00e1n atendidos y procesados una vez regresemos a nuestra labor y dentro de nuestro horario laboral.<\/p>\n

<\/span><\/strong><\/p>\n

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Ahora si… nos encanta saber de ti. \u00bfC\u00f3mo te podemos ayudar?<\/span><\/strong><\/h3>\n

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\u00bfD\u00f3nde estamos?<\/span><\/strong><\/h3>\n

Mapa \/ Ubicaci\u00f3n de Grupo SRM:<\/span><\/strong><\/h3>\n

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NOTA IMPORTANTE:
<\/strong>Nuestra operaci\u00f3n se lleva a cabo<\/strong> desde Cota, Cundinamarca, Colombia <\/strong>y desde nuestra sede principal prestamos todos los servicios de atenci\u00f3n, ventas, producci\u00f3n y env\u00edos, realizando entregas en Colombia y tambi\u00e9n env\u00edos a m\u00e1s de 20 pa\u00edses ubicados en Suram\u00e9rica, Centroam\u00e9rica, Norteam\u00e9rica y Europa.<\/p>\n

Atendemos desde Colombia, para el mundo.<\/p>\n

Click Aqu\u00ed para ver a Grupo SRM en el mapa.<\/strong><\/a><\/p>\n

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